REVIVECARE Data Privacy Policy

Effective Date: June 1, 2025

At REVIVECARE (“we,” “our,” or “us”), we are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our general practices concerning the collection, use, and disclosure of information through our website and healthcare services. For specific information on policies, please contact your provider, or the REVIVECARE Chief Compliance Officer at 212.516.2300, Ext. 193.

IMPORTANT: This policy applies to personal and technical information collected through our website and digital tools. It does not govern the use or disclosure of your Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA). For that, please refer to our Notice of Privacy Practices.

Information We Collect
a. Personal Information

• Name
• Date of Birth
• Contact Information (address, email, phone number)
• Patient Representative Contact Information (if applicable)
• Social Security Number*
• Health Insurance Information
• Medical History
• Family Medical History (if applicable)
• Treatment Information

b. Health Information

• Diagnosis
• Treatment Plans
• Medication Information
• Test Results

c. Technical and Usage Information

• Login Data
• Device Information
• IP Address
• Cookies and Tracking Technologies

*We collect your Social Security Number solely for purposes related to identity verification, health insurance processing and compliance with federal and State laws.

We Use Your Information To:

a. Provide Healthcare Services

• Diagnose and treat medical conditions
• Schedule appointments and manage prescriptions

b. Communicate with You

• Send appointment reminders and important updates
• Respond to inquiries or service requests

c. Improve Services

• Analyze website trends and user engagement
• Conduct research and satisfaction surveys
• Enhance your digital experience

d. Fulfill Legal Obligations

• Comply with applicable healthcare laws and regulations
• Respond to subpoenas, legal processes, or government requests

Information Sharing:

a. With Healthcare Providers

• For coordinated treatment and continuity of care

b. With Third-Party Service Providers

• For services such as IT support, billing, analytics, or communications (under binding agreements to protect your data)

c. For Legal Compliance

• To comply with applicable laws or lawful requests

d. With Your Consent

• For any other purpose not covered above, with your explicit authorization

Cookie and Tracking Technology

We use cookies and similar technologies to improve your browsing experience, analyze usage patterns, and support site security. You can manage your cookie preferences through your browser or our Cookie Settings page.

Your Rights

• Access and Correction: Request access to or corrections of your data
• Withdrawal of Consent: Revoke your consent for specific data uses
• Data Portability: Request a copy of your data in a transferable format
• Right to Opt Out: Choose not to receive certain communications (e.g., marketing)

To exercise these rights, please contact us at: compliance@revivecare.health or call 888.427.1995.

Children’s Privacy

Our website and services are not intended for individuals under 18. We do not knowingly collect information from minors. If we learn that we have collected data from a child without verified parental consent, we will delete it.

Data Security

We maintain administrative, technical, and physical safeguards to protect your data:

– Encryption of sensitive transmissions

– Access Controls to restrict data use

– Routine Audits of our security protocols

No data transmission or storage system is 100% secure, so we encourage vigilance and reporting of suspicious activity.

Breach Notification

In the event of a data breach involving your personal or Protected Health Information, we will notify you in accordance with applicable federal and state laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised terms.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact the REVIVECARE Chief Compliance Officer at 212.516.2300, Ext. 193.

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